Patient-Doctor
COMMON QUERIES
Asked Questions

What services does Las Mercedes Family Clinic offer?

Las Mercedes Family Clinic provides comprehensive primary care services, including:

  • Routine check-ups
  • Chronic disease management
  • Pediatric care
  • Women’s health
  • Men’s Health (Includes Testosterone Therapy)
  • Diagnosis and treatment of Sexually ransmitted diseases (STDs).
  • Immunizations (Call before making an appointment)
  • Preventive care
  • IV vitamin therapy
  • Weight management programs
  • DOT physical exams
  • Immigration medical exams

Do I need an appointment, or do you accept walk-ins?

We recommend scheduling an appointment to ensure timely service. However, we do accept walk-ins based on availability. You can book your appointment online, by phone, or in person.

What insurance plans do you accept?

We are actively working on getting accredited with most major insurance plans, including Medicare and Medicaid. Please contact our office to check the current list of accepted insurance.

What should I bring to my first appointment?

Please bring a valid photo ID, insurance card (if applicable), a list of current medications, and any relevant medical records.

How can I schedule or reschedule an appointment?

Appointments can be scheduled or rescheduled by:

  • Call our office at 281-400-1170
  • Emailing us at info@lasmercedesfamilyclinic.com
  • Using our secure online patient portal

What if I don’t have insurance?

We offer affordable self-pay options for patients without insurance. Please call our office to discuss payment plans and pricing.

Are telehealth appointments available?

Yes, we offer telehealth services for certain types of visits. Call us to see if your appointment qualifies for a virtual consultation.

What are your clinical hours?

Our clinical hours are:

  • Monday to Friday: 9 AM – 9 PM
  • Saturday and Sunday: 9 AM – 5 PM

Where is the clinic located?

Las Mercedes Family Clinic is located at: 20611 FM 529 RD, Suite 108, Cypress, TX 77433-8614

How can I get my prescription refilled?

Prescription refills can be requested through our patient portal or by calling our office at 281-400-1170 during business hours.

Is the clinic bilingual?

Yes, we offer services in both English and Spanish to better serve our diverse community.

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